Mastering Effective Feedback: A Workshop on Constructive Communication

Mastering Effective Feedback: A Workshop on Constructive Communication

Feedback is essential for both personal and professional growth. It provides a clear understanding of what is working well and what needs improvement. Feedback can increase self-awareness, promote learning and development, enhance performance, and foster a culture of continuous improvement. It serves as a critical tool for effective communication, mutual respect, and collaboration within a team or an organization.

Upon my team’s request, I have developed an online workshop on how to provide feedback effectively. This workshop aims to delve into the purpose of feedback and its different types, fostering a deeper understanding of this important communication tool.

That is why I begin my workshop with the definition of what feedback is and its purpose.

The next workshop step is a group task. Participants are given phrases to classify as feedback, a wish, an estimate, or a claim. This exercise fosters teamwork and sharpens their ability to distinguish between different types of communication.

Then I provide information on feedback types and benefits. This is followed by a task where participants write feedback for a fellow attendee, keeping it private. After five minutes, I introduce various techniques like the “Sandwich”, “Radical Candor”, and “Feedback Wrap”. These strategies aid in delivering constructive feedback that promotes growth and avoids defensiveness.

Sandwich
Feedback Wrap

Radical Candor

I explain each tool and answer the questions. Then I suggest participants take the feedback they wrote 20 minutes ago and try to rewrite it using one or several techniques. After 10 minutes, we discuss the results and note down some conclusions. This helps them practice with the tools and understand the mistakes they might have made without using the suggested tools.

However, the workshop does not finish here. It is crucial to address the art of receiving feedback. Therefore, within the framework of my workshop, I have dedicated a segment to this vital aspect.

Nevertheless, the process of accepting feedback is a comprehensive topic in its own right, meriting its own focused workshop. This underscores the importance and depth of the subject, alluding to the many layers yet to be explored.

The goal of the feedback is to create a supportive environment where everyone’s perspective is valued and constructive criticism is seen as a stepping stone to success, rather than an obstacle. Ultimately, the workshop attendees gain a comprehensive understanding of feedback – its diverse forms, the various tools that can be used, and the advantages it offers. They also receive a helpful guide featuring phrases that can be utilized when preparing to provide feedback to others.

This holistic learning experience equips them with the knowledge and confidence to effectively navigate the world of feedback.

If you have questions or want to share your vision or experience, I’m ready to discuss, it’s a very interesing topic.

Do not hesitate to contact me on Telegram or at LinkedIn – just click one of these words.

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